Privacy

Information Collection

Log Data: When you access our website, your web browser may transmit standard data, which our servers automatically log. This data includes your computer’s Internet Protocol (IP) address, browser type and version, visited pages, visit date and time, time spent on each page, and other relevant details.

Device Data: We may gather information about the device you use to access the our website. This data encompasses device type, operating system, unique device identifiers, device settings, and geo-location data. The specifics of what we collect depend on your device’s settings and software.

Personal Information: We may request personal information, such as:

  • Name
  • Email address
  • Social media profiles
  • Date of birth
  • Phone/mobile number
  • Home/mailing address
  • Work address
  • Payment information

Legal Bases for Processing

We process your personal information transparently and lawfully. Our processing is based on legal grounds such as:

  • Performance of a contract or steps before entering a contract
  • Legitimate interests, which do not override your data protection rights
  • Your specific consent for certain purposes
  • Compliance with legal obligations

You retain the right to change your consent at any time. We maintain personal information only as long as necessary, safeguarding it with reasonable measures to prevent unauthorised access, loss, theft, or modification. While no electronic method is entirely secure, we may retain information for legal obligations or vital interests.

Collection and Use of Information

We collect, use, hold, and disclose information for the following purposes, ensuring compatibility:

  • Customising your website experience
  • Enabling access to our website and associated platforms
  • Communication with you
  • Internal record keeping and administration
  • Analytics, market research, and business development
  • Running contests and providing benefits
  • Advertising and marketing, including third-party promotions
  • Legal compliance and dispute resolution

Disclosure to Third Parties

We may share personal information with:

  • Service providers for their services
  • Our employees, contractors, or related entities
  • Courts, law enforcement, and authorities to comply with laws
  • Third parties aiding in providing information, products, or services
  • Third parties collecting and analysing data

International Transfers of Personal Information

We store and process collected personal information in Australia or facilities maintained by partners and third-party providers. By providing your personal information, you consent to disclosure to these overseas parties. Transfers from the EEA to non-EEA countries have appropriate safeguards.

Your Rights and Control

Consent: By providing personal information, you agree to its use in accordance with this policy. If under 16, you need guardian consent.

  • Third-party Information: If from a third party, you warrant their consent.
  • Restriction: You can limit data collection or use, including direct marketing.
  • Access and Portability: Obtain your information or request its transfer.
  • Correction: Correct inaccurate or outdated information.
  • Breach Notification: We’ll comply with relevant laws in case of data breaches.
  • Complaints: Contact us or regulatory bodies if you have concerns.
  • Unsubscribe: Opt out of communications using provided details.

Cookies

Cookie Usage Statement: We employ cookies to enhance your browsing experience on our website. We use Google Analytics cookies to identify which pages are being used. This helps us analyse data about our webpage traffic and improve our website to tailor it to user needs. We only use this information for statistical analysis purposes. If you choose not to accept cookies from us, you can configure your browser to decline cookies from our website. However, be aware that this might limit your access to certain content and services we offer.

  • We lack control over external sites linked from our website. We’re not responsible for their privacy practices.
  • We may modify this policy to reflect acceptable practices. Significant changes may require re-consent. This policy is effective from 1 February 2025

Limitations and External Links

We lack control over external sites linked from our website. We’re not responsible for their privacy practices.

Changes to Policy

We may modify this policy to reflect acceptable practices. Significant changes may require re-consent. This policy is effective from 1 February 2025.